Tag: extraordinary customer service

  • A gift from Zappos

    While browsing through Larry’s photos, I stumbled across one that had a Zappos shotglass in it. I asked Larry where he got it from, and he told me it was a giveaway at SXSW he had picked up. So, I did the most logical thing and sent Zappos CEO, Tony Hsieh (@zappos) a tweet inquiring…