customer service
Why Zappos Pays New Employees to Quit – And You Should Too. “It’s a small practice with big implications: Companies don’t engage emotionally with their customers—people do. If you want to create a memorable company, you have to fill your company with memorable people.” Fantastic read, really.
Read MoreLiving Up to Our Committment
Toyota: Living Up to Our Committment. My next vehicle may very well be a Toyota just because of this. It’s nice to see a company support their product above and beyond what might be expected of them.
Read MoreNintendo Rocks
Nintendo rocks. Seriously.Some time ago, my father-in-law started experiencing randomly shutdowns while playing games (even while fully charged) on his DS Lite. He mentioned it to me for the first time tonight, and I took a look at it. Sure enough… most of the time I hit the B button, it would shut itself off.…
Read MoreMacromedia Rocks
Macromedia Customer Service is awesome. Not only did they take care of my problem, they took care of it quickly. It was unfortunate that I received a broken CD in the first place, but Macromedia sent a replacement via FedEx right away.Macromedia – you definitely kept a customer happy. Thank you.
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