Macromedia Rocks

Macromedia Customer Service is awesome. Not only did they take care of my problem, they took care of it quickly. It was unfortunate that I received a broken CD in the first place, but Macromedia sent a replacement via FedEx right away.Macromedia – you definitely kept a customer happy. Thank you.

Special Delivery …. Oops!

Are you sure this will work in my CDROM drive? So, umm, my Flash 8 Professional disk arrived via UPS today, and it look like somebody a) sat on my package; b) kicked my package; c) dropped something heavy on my package; d) …

Fortunately, a quick call to Macromedia Customer Service resolved my issue. I told them about the CD issue, and they’ve got a replacement on the way. I had a pretty good experience with them. Got through quickly. They handled my issue quickly and efficiently. Should have my replacement disk soon!