Special Delivery …. Oops!

Are you sure this will work in my CDROM drive? So, umm, my Flash 8 Professional disk arrived via UPS today, and it look like somebody a) sat on my package; b) kicked my package; c) dropped something heavy on my package; d) …

Fortunately, a quick call to Macromedia Customer Service resolved my issue. I told them about the CD issue, and they’ve got a replacement on the way. I had a pretty good experience with them. Got through quickly. They handled my issue quickly and efficiently. Should have my replacement disk soon!

The Next Great Battle

If you thought the Adobe/Macromedia merger was huge, you ain’t seen nothing yet. Microsoft’s getting into the design biz.

On the surface, this doesn’t seem like a big deal. But it is. Microsoft is trying to position itself to take Adobe/Macromedia head-on with its new Microsoft Expression product offerings.

Microsoft Expression is going to come in three flavors: Graphic Designer, Interactive Designer and Web Designer. I see these product offerings as a direct assault against Adobe’s Photoshop and Illustrator (and GoLive) applications, and Macromedia’s Dreamweaver, Fireworks and Flash applications.

While I don’t really see these tools being adopted by most of today’s designers, I do see them being adopted by “average joes” who dabble in Web Design because they have FrontPage installed on their computer, or dabble in graphics because Paint Shop Pro is on their computers. I’m not trying to knock those sorts of people, because you’ve got to start somewhere. Heck, for the longest time I used Notepad to code HTML because it was all that I had available to me. I didn’t start using Dreamweaver until I started working at PowerServe. But what it does is distort people’s perception of what it takes to get this sort of work. Just because someone makes a tool that allows you todo the work, doesn’t mean you’re good at it.

I hope that Microsoft’s entrance into the field will light a fire under Adobe/Macromedia’s rear and will inspire continued innovation on their part (and for others as well!) because today’s tools can always be made better. But in the end, we all need to remember one thing:
Tools are nothing without great ideas.

iTunes Released

UPDATE 9/28/05!!!! A re-ran the installer, ran REPAIR, and the issues I was having have cleared up. Truly, truly bizarre.

Apple has released an update to iTunes (full install + Quicktime) (or Update Only here) this morning, which is supposed to fix some of the issues people have been having with iTunes 5.

Hmm… encountered a couple of issues while installing this update. You may want to hold off.

  1. Got an error that my CD and DVD Burning Drivers are missing, due to the fact that I might have other burning software on my computer. That’s odd.
  2. iTunes made me close out AOL Instant Messenger and a Konfabulator Weather widget to install.

The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.

Okay, if you say so. Reinstalling…

Hmm, still getting the CD/DVD Driver error. Nothing’s changed on my computer since installing 5.0. Downgrading doesn’t work either. Crap. I’ll have to forgo CD Burning til Apple issues an update, I suppose. This sucks. Not happy. This is the first time I’ve had issues with an iTunes install.