April 22nd, 2008
September 23rd, 2005
Macromedia Rocks
Macromedia Customer Service is awesome. Not only did they take care of my problem, they took care of it quickly. It was unfortunate that I received a broken CD in the first place, but Macromedia sent a replacement via FedEx right away.Macromedia - you definitely kept a customer happy. Thank you.
Comments See also in Technology
September 21st, 2005
Special Delivery …. Oops!
Are you sure this will work in my CDROM drive? So, umm, my Flash 8 Professional disk arrived via UPS today, and it look like somebody a) sat on my package; b) kicked my package; c) dropped something heavy on my package; d) …
Fortunately, a quick call to Macromedia Customer Service resolved my issue. I told them about the CD issue, and they’ve got a replacement on the way. I had a pretty good experience with them. Got through quickly. They handled my issue quickly and efficiently. Should have my replacement disk soon!
