UPDATE: This article may be out of date. Additional information on installing CS3 is now available (Thanks to Barry Hills at Adobe!). Please read through the article “Additional Information on Installing CS3″ before attempting anything on this page.
A brief disclaimer… The following process enabled me to install Adobe Creative Suite 3 Web Premium after more than a dozen different attempts to install the Suite on two different computers. It may or may not work for you. Before installing new software or changing your system configuration it is ALWAYS a good idea to BACKUP your current configuration before making changes. Having said that…
UPDATE: You may need to adjust the permissions on some Registry Values in order to get CS3 to install. To do this, you’ll need to login as Administrator on your system. These keys have permissions that don’t allow anyone to write to them. Logging in as Administrator will allow you to override this. (Being logged in as a user with Administrator privileges will not work.) To access your registry editor, go to Start > Run > regedit The following registry keys were identified while trying to install Acrobat 8 Professional…
Before making changes to any of these value, I highly suggest backing up your registry.
- \HKEY_LOCAL_MACHINE\Software\Classes\AcroIEHelper.AcroIEHlprObj\CLSID
- \HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\InprocServer32
- \HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\{5F226421-415D-408D-9A09-0DCD94E25B48}\1.0\FLAGS
This installation technique comes from an idea presented in an Adobe TechNote for installing Dreamweaver CS3 in Selective Startup Mode on Windows XP. I sincerely want to thank Jean who mentioned this technique on another blog post of mine (link).
Before you start, I highly suggest copy the complete installation DVD to your computer. Trust me, this will cut your install times in half. (You can do this by going to My Computer, selecting the DVD, click on the icon and Ctrl+Drag the disc to your desktop. It will copy the entire disk to your desktop.)
- In Windows XP, click the Start button and select Run.
- Type
msconfigin the Open field. This will bring up the System Configuration Utility dialog box. - Under Selective Startup, deselect all of the check boxes except for Load System Services. Leave Use Original BOOT.INI selected.
- Click the Services tab and click the Disable All button to deselect all of the check boxes. There will be a few check boxes that cannot be deselected, like DCOM Server and Remote Procedure Call. Leave those selected.
- Still in the Services tab, enable Windows Installer.
- Ignore the other tabs.
- Click OK and restart your machine when prompted.
- After restarting into Selective Startup mode, install Creative Suite 3 Web Premium.
- Once Creative Suite 3 Web Premium has been installed, run
msconfigagain and specify Normal Startup Mode. - Restart the machine back into Normal Startup mode and see if the problem with Creative Suite 3 Web Premium has been resolved.
Installing software shouldn’t be this hard. My problems stemmed from having tried out the Photoshop CS3 Beta, and I knew that I was using unproven software that could cause future problems… Using this process, I was able to successfully install Creative Suite 3 Web Premium on my system. It succeeded where every other technique had failed. Hopefully it will help you get CS3 up and running on your system as well.
Now all I need is to get a blogg site that looks as good as this one. I am glad that some of us are getting the software up and running if I find anymore useful info I will certainly post something here this has been one very useful blogg.
Thank you for letting me post
Should be worth a try in Vista as well. Same settings apply in the System Configuration Utility.
Can’t do any harm anyway.
[...] Installing CS3 Premium [...]
Now all I need is to get a blogg site that looks as good as this one. I am glad that some of us are getting the software up and running if I find anymore useful info I will certainly post something here this has been one very useful blogg.
Thank you for letting me post
Should be worth a try in Vista as well. Same settings apply in the System Configuration Utility.
Can’t do any harm anyway.
Now you, too, can have an exciting career in technical writing!
Now you, too, can have an exciting career in technical writing!
[...] http://cdharrison.com/2007/05/08/installing-cs3-web-premium/ Filed under: Misc — admin @ 10:35 pm [...]
Eagerly hoping that this will solve my install problem as well, although the machine I am trying to load it on never had any Adobe pre-release software installed. Thanks for posting the tip.
I gotta say that I am outraged at Adobe’s Customer Service and Support staff. They did not believe that the machine never had beta software on it (it is a new unit, with XP SP2 and Office 2003 only). I spent almost two hours on the phone, and I’m still trying to get this four figure purchase to work correctly. Too bad there isn’t any strong competition to those arrogant schmucks.
Ugh… don’t get me started about Adobe Customer Support. I hope I never have to call them again, and if I do, you can bet that I’m calling Corporate instead. Good luck with your install, Doug.
Eagerly hoping that this will solve my install problem as well, although the machine I am trying to load it on never had any Adobe pre-release software installed. Thanks for posting the tip.
I gotta say that I am outraged at Adobe’s Customer Service and Support staff. They did not believe that the machine never had beta software on it (it is a new unit, with XP SP2 and Office 2003 only). I spent almost two hours on the phone, and I’m still trying to get this four figure purchase to work correctly. Too bad there isn’t any strong competition to those arrogant schmucks.
Ugh… don’t get me started about Adobe Customer Support. I hope I never have to call them again, and if I do, you can bet that I’m calling Corporate instead. Good luck with your install, Doug.
loaded CS3 Web Premium on Windows XP home, was running Adobe Acrobat 7 before, everything loaded but Adobe Acrobat 8 did not, tried a couple of times, did a system restore deleting CS3 weg premium, now can’t load Adobe Acrobat 7 again…it shows but will not run….anyone have that problem???
loaded CS3 Web Premium on Windows XP home, was running Adobe Acrobat 7 before, everything loaded but Adobe Acrobat 8 did not, tried a couple of times, did a system restore deleting CS3 weg premium, now can’t load Adobe Acrobat 7 again…it shows but will not run….anyone have that problem???
Ed, you’ll need to reinstall Acrobat 7.
Ed, you’ll need to reinstall Acrobat 7.
[...] Run install from a selective startup [...]
Followed the steps precisely, and it didn’t work. Got the 3 Install errors.
Sigh. /rage *adobe*
Followed the steps precisely, and it didn’t work. Got the 3 Install errors.
Sigh. /rage *adobe*
@Dave - Perhaps this will help you better:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb401521
Someone mentioned it on one of the other posts I have here on the site and it worked for them when nothing else would. Hopefully it will help you out. If you get it installed, do please let me know! If there’s a certain method of installation that works better for everyone, I’ll definitely update the posts here on the site to push for those methods instead!
I’ll keep my fingers crossed for you!
Chris… Hi…
Struggling with the Design Premium (not the Web Design Premium) install… so far the solution hasn’t worked :(
Right at the top you talk about the registry but you don’t:
1/ Give the full path… i.e. HKEY_CURRENT_USER, HKEY_LOCAL_MACHINE, etc.
2/ You don’t say what one is to do with those entries
Grateful for feedback…
Cheers,
JJ
Oh… am on XP Pro with SP2 and all updates, including the Windows Installer… running CS2 Illustrator and Photoshop, Production Studio 2, Acrobat 7, Dreamweaver 8… the installation dies after the Setup box and indicator… splash screen comes on for a split second with the message “Loading…” and dies…
Sorry about that, JayJay. That’s an oversight on my part. I updated the full paths of the keys. They’re all located in HKEY_LOCAL_MACHINE.
Once you locate the keys, you’ll need right click on them, select Permissions, and make sure that Administrators, and the User Account(s) that will be using the applications are selected.
You might also look into these instructions in the Adobe knowledgebase (http://www.adobe.com/go/kb401521) …
Hi Chris…
No luck :(
Cheers…
JJ
Chris… Hi…
Struggling with the Design Premium (not the Web Design Premium) install… so far the solution hasn’t worked :(
Right at the top you talk about the registry but you don’t:
1/ Give the full path… i.e. HKEY_CURRENT_USER, HKEY_LOCAL_MACHINE, etc.
2/ You don’t say what one is to do with those entries
Grateful for feedback…
Cheers,
JJ
Oh… am on XP Pro with SP2 and all updates, including the Windows Installer… running CS2 Illustrator and Photoshop, Production Studio 2, Acrobat 7, Dreamweaver 8… the installation dies after the Setup box and indicator… splash screen comes on for a split second with the message “Loading…” and dies…
Sorry about that, JayJay. That’s an oversight on my part. I updated the full paths of the keys. They’re all located in HKEY_LOCAL_MACHINE.
Once you locate the keys, you’ll need right click on them, select Permissions, and make sure that Administrators, and the User Account(s) that will be using the applications are selected.
You might also look into these instructions in the Adobe knowledgebase (http://www.adobe.com/go/kb401521) …
Hi Chris…
No luck :(
Cheers…
JJ
Didn’t help me, either. My problem is that Illustrator CS3 install fails with ‘Please insert CS3 Disk’ message.
No one seems to have found a fix for this yet.
There’s no .svg or.svgz keys in my registry.
There’s no .svg or .svgz file types in my file types.
My machine is AMD 64 3200 on an ASUS A8NSLI with 1gig.
There’s Premier 6 installed and Photoshop CS3.
Photoshop CS3 had exactly the same problem. A friend gave me a mysterious disk with one single file on it: ’setup.exe’. I ran that and it installed photoshop.
Obviiously there’s a way. I don’t know if that was some hacker found that, made that, or it came from Adobe or what - I’m not techie enough to know what’s inside that .exe file. But it worked.
It can be done. You’re right. It is inexcusable on the part of Adobe. Inexcusable.
Didn’t help me, either. My problem is that Illustrator CS3 install fails with ‘Please insert CS3 Disk’ message.
No one seems to have found a fix for this yet.
There’s no .svg or.svgz keys in my registry.
There’s no .svg or .svgz file types in my file types.
My machine is AMD 64 3200 on an ASUS A8NSLI with 1gig.
There’s Premier 6 installed and Photoshop CS3.
Photoshop CS3 had exactly the same problem. A friend gave me a mysterious disk with one single file on it: ’setup.exe’. I ran that and it installed photoshop.
Obviiously there’s a way. I don’t know if that was some hacker found that, made that, or it came from Adobe or what - I’m not techie enough to know what’s inside that .exe file. But it worked.
It can be done. You’re right. It is inexcusable on the part of Adobe. Inexcusable.
Hi, I am completely lost. I am running Vista premium and have downloaded the latest trial version of dreamweaver CS3. I am following the instructions to set up by clicking on the set up exe button. What follows is the Adobe set up box which promptly disappears and it will not set up. Any ideas in laymans terms.
Thanks in advance
Steve
@abrogard: I wish I could be more help… Adobe does have a pretty thorough entry on troubleshooting an installation of Illustrator CS3… Have you given that a shot?
Adobe - TechNote: Installing Dreamweaver CS3 in Selective Startup Mode on Windows Vista for additional assistance.
Hi and thanks for the further interest.
No, I haven’t checked out that particular text that I know of.
And it looks like I can’t, not just now anyway. I just clicked on your link and it went to an error page - an Adobe page “page not found”.
What about your method of installing CS3 Web Premium. Do you think it might have a bearing on my problem? Might help me install Illustrator?
link. Sorry about that.
As for whether or not the method I mentioned will work for you… not sure. It seems like with the CS3 apps it’s pretty much a crap-shoot. It’d probably be worth a shot though… If it does work, please let me know.
Hi again…
I checked out your updated link and read the text. I’m not real impressed, most of the stuff I can definitely say already doesn’t apply - like computer specs for instance.
Other stuff, like the temp files I don’t have much faith in but I’ll try it.
Mainly I’d like to see some mention of the error message - ‘Please insert CS3 Disk…’ and there isn’t any.
I’m too busy right now to mess with my computer and risk problems but I’ll keep monitoring the situation, the forums I’ve posted on, and when things are slacker if I still don’t have a fix I’ll try your CS3 web method, see if that does any good.
:)
<a href=”http://www.adobe.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.kb401401&extid=kb401401&dialogID=16566659&iterationID=1&sessionID=4830a99b36583487e1a7&stateID=0+0+16576492&mode=advanced” rel=”nofollow”>Adobe Knowledgebase Article kb401401
I found this whilst searching, and I’ve tried everything else - to no avail. Mmm.
Hi, I am completely lost. I am running Vista premium and have downloaded the latest trial version of dreamweaver CS3. I am following the instructions to set up by clicking on the set up exe button. What follows is the Adobe set up box which promptly disappears and it will not set up. Any ideas in laymans terms.
Thanks in advance
Steve
@abrogard: I wish I could be more help… Adobe does have a pretty thorough entry on troubleshooting an installation of Illustrator CS3… Have you given that a shot?
@Steve Butler: You might want to check out the Adobe - TechNote: Installing Dreamweaver CS3 in Selective Startup Mode on Windows Vista for additional assistance.
Hi and thanks for the further interest.
No, I haven’t checked out that particular text that I know of.
And it looks like I can’t, not just now anyway. I just clicked on your link and it went to an error page - an Adobe page “page not found”.
What about your method of installing CS3 Web Premium. Do you think it might have a bearing on my problem? Might help me install Illustrator?
I have tried this http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb401454
It still does not work
Steve Butler
@abrogard: I updated the link. Sorry about that.
As for whether or not the method I mentioned will work for you… not sure. It seems like with the CS3 apps it’s pretty much a crap-shoot. It’d probably be worth a shot though… If it does work, please let me know.
Hi again…
I checked out your updated link and read the text. I’m not real impressed, most of the stuff I can definitely say already doesn’t apply - like computer specs for instance.
Other stuff, like the temp files I don’t have much faith in but I’ll try it.
Mainly I’d like to see some mention of the error message - ‘Please insert CS3 Disk…’ and there isn’t any.
I’m too busy right now to mess with my computer and risk problems but I’ll keep monitoring the situation, the forums I’ve posted on, and when things are slacker if I still don’t have a fix I’ll try your CS3 web method, see if that does any good.
:)
Adobe Knowledgebase Article kb401401
I found this whilst searching, and I’ve tried everything else - to no avail. Mmm.
Hey folks-
if you are getting the component installation failure at the end of your install, the problem is prob folder permissions within either the Program Files folder and/or the Documents and Settings folder. Most of the folks who are experiencing these issues are either installing on a corporate image or an “OEM” image (e.g. a standard Dell or IBM install image). In these types of installs, even if you are a member of the Administrators group, you may not have ownership or the proper level of access to the required folders. A quick and dirty solution to the problem is to 1. go to the folder security tab and under advanced, select the owner tab and make yourself (your logon account) the owner of the folder and 2. back under the security tab, give either yourself or the everyone group full control of the folder, and MAKE SURE you Replace permissions on all child objects. these two setps done on both the Documents and Settings and the Program Files folders will solve all of the write/delete access issues that are happening durnig the install, and the install should complete successfully. Although this is a “slegdehammer” approach, I am not sure exactly which files and sub folders the installer is trying to write to. After alot of greif, this is what worked for me.
Oh yeah, one more thing- you also have to delete the whole C:Program FilesCommon FilesAdobeAcrobat folder and its sub folders (along with the two or three .dll’s in the activex subfolder). If you can’t delete these files, you should go to task manager and stop explorer, and while explorer is stopped, start a command prompt and navigate to the folder and delete it. You cant delete these dll’s while explorer is running.
That last comment and in fact most comments including the one that started this thread pertain to installation problems that occur during an installation or at the end of it.
My problem, and that of quite a few others, is an install that never gets out of the starting gate - before it can even start this message “Please insert the CS3 disk…” comes up.
All of use with this problem find no help whatever in all the suggestions that help with the other problems.
We don’t have .svg file access problems for instance, we don’t find installing from the hard drive helps, we haven’t installed beta versions previously, etc., etc….
For some weird reason our installs (which, say, are running from the install disk in the disk drive) ask right at the beginning for us to ‘Please insert the CS3 disk…’
Which, of course, is already in the drive providing the programming to deliver the message we’re just looking at…. !
How weird is that?
Hey folks-
if you are getting the component installation failure at the end of your install, the problem is prob folder permissions within either the Program Files folder and/or the Documents and Settings folder. Most of the folks who are experiencing these issues are either installing on a corporate image or an “OEM” image (e.g. a standard Dell or IBM install image). In these types of installs, even if you are a member of the Administrators group, you may not have ownership or the proper level of access to the required folders. A quick and dirty solution to the problem is to 1. go to the folder security tab and under advanced, select the owner tab and make yourself (your logon account) the owner of the folder and 2. back under the security tab, give either yourself or the everyone group full control of the folder, and MAKE SURE you Replace permissions on all child objects. these two setps done on both the Documents and Settings and the Program Files folders will solve all of the write/delete access issues that are happening durnig the install, and the install should complete successfully. Although this is a “slegdehammer” approach, I am not sure exactly which files and sub folders the installer is trying to write to. After alot of greif, this is what worked for me.
Oh yeah, one more thing- you also have to delete the whole C:\Program Files\Common Files\Adobe\Acrobat folder and its sub folders (along with the two or three .dll’s in the activex subfolder). If you can’t delete these files, you should go to task manager and stop explorer, and while explorer is stopped, start a command prompt and navigate to the folder and delete it. You cant delete these dll’s while explorer is running.
That last comment and in fact most comments including the one that started this thread pertain to installation problems that occur during an installation or at the end of it.
My problem, and that of quite a few others, is an install that never gets out of the starting gate - before it can even start this message “Please insert the CS3 disk…” comes up.
All of use with this problem find no help whatever in all the suggestions that help with the other problems.
We don’t have .svg file access problems for instance, we don’t find installing from the hard drive helps, we haven’t installed beta versions previously, etc., etc….
For some weird reason our installs (which, say, are running from the install disk in the disk drive) ask right at the beginning for us to ‘Please insert the CS3 disk…’
Which, of course, is already in the drive providing the programming to deliver the message we’re just looking at…. !
How weird is that?
I changed all the ownership as Michael said - and instead of getting the component install errors I get this insert disk business - even with the disk in the drive and also installing from virtual drive and extracted desktop folder…
It seems our problems are never ending indeed.
I changed all the ownership as Michael said - and instead of getting the component install errors I get this insert disk business - even with the disk in the drive and also installing from virtual drive and extracted desktop folder…
It seems our problems are never ending indeed.
Hey guys-
My understanding is that Adobe has included some logic to prevent instaling from a copied DVD or CD. If you are using a Disc that is not the original Adobe media, I have heard that coping all files to the HD will solve the issue. But one note- any later re-install or program modification will require the install files be in exactly the same location as the original install.
Well that wouldn’t be hard, would it? They’d still be there on your hard drive.
I don’t know how any of that could work. If it were technically possible you’d expect game makers to do it - they’ve always been furiously concerned that people don’t copy their disks, haven’t they? And yet they don’t do it.
I have never heard of this error anywhere else at all.
Copying to the hard drive has often been suggested as a cure for the ‘insert disk..’ message - but it doesn’t work.
Well, it doesn’t work for me.
I don’t think it worked for anyone. There’s various people (in various forums) suggest this as a cure because it worked for them: but they didn’t have this problem, they had some other Adobe installation problem.
Maybe I’m wrong - I’d like to know if I am - but I don’t think anyone anywhere has solved this problem by copying the disk to the HDD.
In fact I’ve only ever heard of one time when the problem was solved. And that person did a whole new install of his operating system with consequent reinstall of all his programmes.
What’s that look like? Simple. It looks like Adobe has written something to your hard drive somewhere, the registry probably, and for some reason that thing that is written at one time conflicts with your new install.
Why? Because the new install looks for that registry entry and draws erroneous conclusions from it. Concludes that the install disk is not in the drive. Well, to be strictly accurate, concludes nothing, the programme simply delivers that ‘error’ message (or ‘request’) at that time because of what the programmer coded in.
Why did the programmer do that? What did the programmer think was happening?
We don’t know and Adobe won’t tell us.
But whatever it was it was wrong. There’s no wrongdoing on the part of anyone. There’s people with Adobe disks trying to install on perfectly well qualified machines and getting stopped by this message.
All wrong. Shouldn’t happen. How can Adobe remain silent? I don’t know. The mind boggles.
I can only say that I have the Install Media on a portable HD. I created an .ISO file and burned it all to a DVD. The DVD is is fine (all of the files are there) but i cannot use it to install CS3 (I get the same errors). However, when I install directly from my portable HD, I have no problem except for the component installation failure issue I noted above, all of which were corrected by changing the folder permissions. BTW- I have 3 “coroprate Image” laptops, all of which gave me the same issues with the copied DVD, and all of which also had the same issues with folder permissions. After using the portable HD and fixing the folder prmissions. Also, one is a Dell, one an IBM, and one an HP.
Hey guys-
My understanding is that Adobe has included some logic to prevent instaling from a copied DVD or CD. If you are using a Disc that is not the original Adobe media, I have heard that coping all files to the HD will solve the issue. But one note- any later re-install or program modification will require the install files be in exactly the same location as the original install.
“In fact I’ve only ever heard of one time when the problem was solved. And that person did a whole new install of his operating system with consequent reinstall of all his programmes.”
For me to do that I’d have to buy about at least 100 dual layer dvds or buy another 500gb portable just to back up…ridiculous, time consuming and it will be a cold day in hell before I do lol.
Lets hope adobe can come up with some patch to address this in the near future…
Your errors are not ‘Insert the disk…’ errors, I think, are they, Michael?
So you are working in a different area there. But still very fascinating and I guess there’s some clues in there in your experiences to what’s going on to cause our experiences….. but I’m not the man that can figure it out… I need help with this.
I like your post, Dave… ‘it’ll be a cold day in hell…’ You do realise it is going to happen sometime, don’t you?
And, yes, when your hard drive goes down it does feel like a cold day in hell.
Or worse.
:)
Well that wouldn’t be hard, would it? They’d still be there on your hard drive.
I don’t know how any of that could work. If it were technically possible you’d expect game makers to do it - they’ve always been furiously concerned that people don’t copy their disks, haven’t they? And yet they don’t do it.
I have never heard of this error anywhere else at all.
Copying to the hard drive has often been suggested as a cure for the ‘insert disk..’ message - but it doesn’t work.
Well, it doesn’t work for me.
I don’t think it worked for anyone. There’s various people (in various forums) suggest this as a cure because it worked for them: but they didn’t have this problem, they had some other Adobe installation problem.
Maybe I’m wrong - I’d like to know if I am - but I don’t think anyone anywhere has solved this problem by copying the disk to the HDD.
In fact I’ve only ever heard of one time when the problem was solved. And that person did a whole new install of his operating system with consequent reinstall of all his programmes.
What’s that look like? Simple. It looks like Adobe has written something to your hard drive somewhere, the registry probably, and for some reason that thing that is written at one time conflicts with your new install.
Why? Because the new install looks for that registry entry and draws erroneous conclusions from it. Concludes that the install disk is not in the drive. Well, to be strictly accurate, concludes nothing, the programme simply delivers that ‘error’ message (or ‘request’) at that time because of what the programmer coded in.
Why did the programmer do that? What did the programmer think was happening?
We don’t know and Adobe won’t tell us.
But whatever it was it was wrong. There’s no wrongdoing on the part of anyone. There’s people with Adobe disks trying to install on perfectly well qualified machines and getting stopped by this message.
All wrong. Shouldn’t happen. How can Adobe remain silent? I don’t know. The mind boggles.
“abrogard said:
Your errors are not ‘Insert the disk…’ errors, I think, are they, Michael?”
Using the DVD yes, thats the error I get on all machines. If i uninstall, then clean using the Adobe utility, (making sure I check the cleaner log to make sure there are no errors) and install from the portable HD, It works with no errors.
I can only say that I have the Install Media on a portable HD. I created an .ISO file and burned it all to a DVD. The DVD is is fine (all of the files are there) but i cannot use it to install CS3 (I get the same errors). However, when I install directly from my portable HD, I have no problem except for the component installation failure issue I noted above, all of which were corrected by changing the folder permissions. BTW- I have 3 “coroprate Image” laptops, all of which gave me the same issues with the copied DVD, and all of which also had the same issues with folder permissions. After using the portable HD and fixing the folder prmissions. Also, one is a Dell, one an IBM, and one an HP.
“In fact I’ve only ever heard of one time when the problem was solved. And that person did a whole new install of his operating system with consequent reinstall of all his programmes.”
For me to do that I’d have to buy about at least 100 dual layer dvds or buy another 500gb portable just to back up…ridiculous, time consuming and it will be a cold day in hell before I do lol.
Lets hope adobe can come up with some patch to address this in the near future…
Your errors are not ‘Insert the disk…’ errors, I think, are they, Michael?
So you are working in a different area there. But still very fascinating and I guess there’s some clues in there in your experiences to what’s going on to cause our experiences….. but I’m not the man that can figure it out… I need help with this.
I like your post, Dave… ‘it’ll be a cold day in hell…’ You do realise it is going to happen sometime, don’t you?
And, yes, when your hard drive goes down it does feel like a cold day in hell.
Or worse.
:)
“abrogard said:
Your errors are not ‘Insert the disk…’ errors, I think, are they, Michael?”
Using the DVD yes, thats the error I get on all machines. If i uninstall, then clean using the Adobe utility, (making sure I check the cleaner log to make sure there are no errors) and install from the portable HD, It works with no errors.
Oh I meant in relation to having to back up my entire pc just for the sake of installing CS3… I back up work onto dvd every week :)
Oh I meant in relation to having to back up my entire pc just for the sake of installing CS3… I back up work onto dvd every week :)
Ah… right, Michael. You get the ‘insert disk’ error if you try to install from the DVD after that cleaning operation?
And it is a copied DVD?
Well that seems to make it pretty certain that it is a copied DVD error - except that I know mine is not a copied DVD and we’ve got other people claiming the same problem with original disks.
The problem just gets more fascinating and we don’t get closer to a solution.
Hey, Dave, we’ll be okay for our work when the drives go down as they inevitably will - I’ve got mine backed up, too, though not as regularly as I should and only on DVD where I really tape I think - but the sheer problem of restoring the OS and what must be about a hundred applicatons is daunting in itself. Don’t you think?
My desktop is covered with icons from installed apps and some of those icons are directories full of installed apps.
And the hard drive has directories of apps that don’t have icons - and so on - my hard drive(s) have become like a well used, long lived in house, with stuff stored in the attic and in cupboards and all over….
To rebuild that house will be hard.
I’m thinking I need to do like a Norton ghost for the whole thing but it won’t go on DVD of course, so perhaps I should invest in a tape and get serious.
Yeah that’s exactly it. My desktop is also heavily customised (docks, custom context menus, registry hacks etc etc)..which takes days to get right let alone all the apps. At least CS2 isn’t broken, so it’s not the end of the world.
On a sidenote I have to start skinning sharepoint this week. *cries*
Ah… right, Michael. You get the ‘insert disk’ error if you try to install from the DVD after that cleaning operation?
And it is a copied DVD?
Well that seems to make it pretty certain that it is a copied DVD error - except that I know mine is not a copied DVD and we’ve got other people claiming the same problem with original disks.
The problem just gets more fascinating and we don’t get closer to a solution.
Hey, Dave, we’ll be okay for our work when the drives go down as they inevitably will - I’ve got mine backed up, too, though not as regularly as I should and only on DVD where I really tape I think - but the sheer problem of restoring the OS and what must be about a hundred applicatons is daunting in itself. Don’t you think?
My desktop is covered with icons from installed apps and some of those icons are directories full of installed apps.
And the hard drive has directories of apps that don’t have icons - and so on - my hard drive(s) have become like a well used, long lived in house, with stuff stored in the attic and in cupboards and all over….
To rebuild that house will be hard.
I’m thinking I need to do like a Norton ghost for the whole thing but it won’t go on DVD of course, so perhaps I should invest in a tape and get serious.
Skinning MS Sharepoint with standards. Hopefully it won’t be too painful for you!
Rather you than me. I read Chris’s link about it and it made it clear to me that it should be avoided like the plague….
You have my sympathy
:)
Yeah that’s exactly it. My desktop is also heavily customised (docks, custom context menus, registry hacks etc etc)..which takes days to get right let alone all the apps. At least CS2 isn’t broken, so it’s not the end of the world.
On a sidenote I have to start skinning sharepoint this week. *cries*
@Dave Sackville… This article might help you: Skinning MS Sharepoint with standards. Hopefully it won’t be too painful for you!
Rather you than me. I read Chris’s link about it and it made it clear to me that it should be avoided like the plague….
You have my sympathy
:)
Mmm I’m having problemas right now after doing a lot of things…
1a- Tried a normal install
1b- Never passed the initialization stage.
Fix:
got to STARTRUN…
- write “regedit”
- search in:
HKEY_LOCAL_MACHINE
SOFTWAREPolicies
MicrosoftWindowsInstaller
- there’s some keys in there, 2 important ones:
DisableUserInstalls
and DisableRollBack, both of them should have 0 values.
After that I finally saw the instalator “start”… just to finish the instalation with acrobat and flash installed and the rest of the products not installed. Now I’m trying this system. I hope it works…
Mmm I’m having problemas right now after doing a lot of things…
1a- Tried a normal install
1b- Never passed the initialization stage.
Fix:
got to START>RUN…
- write “regedit”
- search in:
HKEY_LOCAL_MACHINE\
SOFTWARE\Policies\
Microsoft\Windows\Installer
- there’s some keys in there, 2 important ones:
DisableUserInstalls
and DisableRollBack, both of them should have 0 values.
After that I finally saw the instalator “start”… just to finish the instalation with acrobat and flash installed and the rest of the products not installed. Now I’m trying this system. I hope it works…
don’t do this, it’ll damage up your windows operating system. just go here, and do some reading.
http://www.torrentspy.com/torrent/1148430/PC_EN...
don’t do this, it’ll damage up your windows operating system. just go here, and do some reading.
http://www.torrentspy.com/torrent/1148430/PC_ENG_ADOBE_CS3_INDESIGN_colombo_bt_org_Colombo_bt_org
The torrent link looks like a crack version download. But after reading many of the entries on this blog I can say I have mine up and running on Windows Vista Ultimate everything is working now all I have to do is wait for the third parties to catch up and up-grade their add-ons.
Like ‘Web Assist’ most of the extensions do not work but they are hopefully getting there.
Thank you all for the input and may you eventually get you system and CS3 sorted.
The torrent link looks like a crack version download. But after reading many of the entries on this blog I can say I have mine up and running on Windows Vista Ultimate everything is working now all I have to do is wait for the third parties to catch up and up-grade their add-ons.
Like ‘Web Assist’ most of the extensions do not work but they are hopefully getting there.
Thank you all for the input and may you eventually get you system and CS3 sorted.
Knn - I went there and got it and tried it and got a ‘please insert CS3 disk…’ message. Installation then aborted.
What did you mean ‘do some reading’? You mean try to find the answer to that? You must be joking. Why would I bother with it? I only tried the whole thing because your post looked like you were offering some sort of solution….. but it looks like you are not.
Or have I missed something? Misunderstood something?
@abrogard: There were some instructions in the comments on the linked page… I can’t vouch for how well they work…nor can I recommend using pirated/cracked versions of CS3.
Knn - I went there and got it and tried it and got a ‘please insert CS3 disk…’ message. Installation then aborted.
What did you mean ‘do some reading’? You mean try to find the answer to that? You must be joking. Why would I bother with it? I only tried the whole thing because your post looked like you were offering some sort of solution….. but it looks like you are not.
Or have I missed something? Misunderstood something?
@abrogard: There were some instructions in the comments on the linked page… I can’t vouch for how well they work…nor can I recommend using pirated/cracked versions of CS3.
Hi…
yes, I read the instructions, no help. What amuses me is that I get exactly the same problem with this ‘crack’ version of indesign CS3 as I get with my ‘real’ version of Illustrator.
I’ll throw them both away. Well, I’ll sell the illustrator I guess. I’ve actually got no idea what ‘indesign’ is supposed to do. I only downloaded it because I was hoping it’d provide a clue to my illustrator problem somehow. A bit of a daft hope. I wasn’t thinking straight. I actually want an absolute minimum of interaction with Adobe products. All I use at the moment is photoshop and as soon as I find something else that’ll do what I use it for I’ll change to it.
:)
Well I have finally decided that CS3 will not install on Vista and I am not prepared to waste anymore time on it. Considering this was the trial version it hardly inspires me to buy the very high priced product. To that end I have purchased Serif Photo plus and web Plus 10, both worked straight away and although web plus does not have everything that Dreamweaver has I am stress free. Sorry Adobe, I’m sure your new CS3 product is great but I have not been able to try it and your support staff are rude and useless.
Hi…
yes, I read the instructions, no help. What amuses me is that I get exactly the same problem with this ‘crack’ version of indesign CS3 as I get with my ‘real’ version of Illustrator.
I’ll throw them both away. Well, I’ll sell the illustrator I guess. I’ve actually got no idea what ‘indesign’ is supposed to do. I only downloaded it because I was hoping it’d provide a clue to my illustrator problem somehow. A bit of a daft hope. I wasn’t thinking straight. I actually want an absolute minimum of interaction with Adobe products. All I use at the moment is photoshop and as soon as I find something else that’ll do what I use it for I’ll change to it.
:)
“everything that Dreamweaver has I am stress free”
Microsoft’s FrontPage replacement, Expression Web, is also on a par with Dreamweaver. Helps to have some knowledge of CSS.
Never thought I’d promote a Microsoft application :o)
FREE option on the PC side is HTML-Kit. It’s not a WYSIWYG editor, but if you know code (HTML, CSS, etc.) it’s not bad at all.
Well I have finally decided that CS3 will not install on Vista and I am not prepared to waste anymore time on it. Considering this was the trial version it hardly inspires me to buy the very high priced product. To that end I have purchased Serif Photo plus and web Plus 10, both worked straight away and although web plus does not have everything that Dreamweaver has I am stress free. Sorry Adobe, I’m sure your new CS3 product is great but I have not been able to try it and your support staff are rude and useless.
“everything that Dreamweaver has I am stress free”
Microsoft’s FrontPage replacement, Expression Web, is also on a par with Dreamweaver. Helps to have some knowledge of CSS.
Never thought I’d promote a Microsoft application :o)
Another FREE option on the PC side is HTML-Kit. It’s not a WYSIWYG editor, but if you know code (HTML, CSS, etc.) it’s not bad at all.
You guys are talking html editors I think, right? Well I don’t know if it is good enough for you but I find NVU to be good enough for me - capable of far more than I use it for - and it is totally free.
I like it much better than Dreamweaver. I recently had to process html files created by Omnipage - a real mess - and I found NVU did it better than frontpage, dreamweaver or anything else.
I must say I use Frontpage, though, for placing images absolutely on the page, which it does better than anything else I’ve found. Though it doesn’t do it perfectly - the images are alright but text I write near them will sometimes get obscured at display time.
If anyone knows a better prog for this task, please tell me.
regards,
ab
You guys are talking html editors I think, right? Well I don’t know if it is good enough for you but I find NVU to be good enough for me - capable of far more than I use it for - and it is totally free.
I like it much better than Dreamweaver. I recently had to process html files created by Omnipage - a real mess - and I found NVU did it better than frontpage, dreamweaver or anything else.
I must say I use Frontpage, though, for placing images absolutely on the page, which it does better than anything else I’ve found. Though it doesn’t do it perfectly - the images are alright but text I write near them will sometimes get obscured at display time.
If anyone knows a better prog for this task, please tell me.
regards,
ab
I am about to go insane…or more like INSANE….pull my hair out, scream, flop myself on the floor. I have been trying for 4 days to get my CS3 Design Premium to install on my computer. All I want to do is forefill a dream of my moms to sell her photographs online, and inorder to do that I need a program that will do what I need it to do.. I have tried everything…everything to get this program to load. By the way you guys are awesome, you have offered many great ideas. No program should be this difficult to install. When I buy a program, I expect it to install. I should not have to mess with areas I am not trained to mess with. I consider myself computer savvy. However, I must admit that when it comes to getting to the heart of the system, it scares me to death. In all my years of installing programs, I have never had to even look at the items many of you have suggested.
anyway, I have given up on the CS3 products. words cannot express how disappointed I am with the programs.
Good luck to everyone with their versions. :)
If you REALLY want to install CS3, reinstall Windows and install CS3 before you do anything else.
Then install your AV and connect to the internet.
PITA but it works.
@Alan - That’s what I ended up doing on one of my machines that bricked after initially trying to install CS3. A Clean Install of XP and CS3 was the only thing that worked.
@Canadria - I, and many, many others feel your pain. I still can’t believe Adobe hasn’t done anything to rectify this situation.