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This is the personal site/blog/experiment of Chris Harrison, a web designer living, working and playing in Augusta, GA.

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01.21.2007

The Truth Behind the Outlook 2007 Change and What You Can do to Change it.

Outlook 2007 Screenshot

Yes, Microsoft Out­look 2007 is going to use Word as it’s ren­der­ing engine… but hope is not com­pletely lost. Microsoft is pre­pared to lis­ten. This arti­cle is a follow-up to a post last week on this very topic…

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In response to the post on the Cam­paign­Mon­i­tor Blog, I had this to say:

I think this irri­tates me more, to be hon­est with you. The fact that Microsoft con­ciously made this deci­sion to improve mes­sages sent from one Out­look user to another Out­look user is a cop-out.

Yes, I real­ize that a lot of busi­nesses use Exchange Server, so this change will apply to them… but what about those of us that don’t use Exchange Server? What about those of us that email users on other plat­forms? What about those of us that don’t use POP accounts, and only strictly use web­mail accounts?

To me, this just esca­lated beyond just being a major con­cern for legit­i­mate email mar­keters to a full-scale war on inter­op­er­abil­ity with other email clients/systems. By mak­ing this choice, Microsoft is mak­ing it very clear: use our prod­uct, or your email will be screwed up.

It’s good they are will­ing to lis­ten, but it’s like they com­pletely ignored any of the feed­back they received on Inter­net Explorer… My only hope at this point, is that 1) Microsoft adopts a “quirky” mode to allow for standards-based email; or 2) let users decide which ren­der­ing engine to use…

This item was posted by Chris Harrison.

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