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2006-06-06

A Lesson in Customer Service

While shopping for a suit this past weekend, I stopped by the Men’s Wearhouse here is Augusta. I was immediately approached by a helpful salesman named Eric Sherry. Eric was knowledgeable and friendly. He was able to tell pretty early on that the store didn’t have my size, but he didn’t hesitate to refer me to a store that did. A day later, I called Eric back to see if there would be any way possible for him to measure me, so I would be able to provide the place he recommended with my measurements. He was more than happy to help out. Talk about great customer service! As luck would have it, Men’s Wearhouse did carry a great pair of size 15 shoes in stock, and I was more than happy to spend the money with them to get them. Eric went above and beyond to help me out, without the guarantee of any sort of sale, and turned me into a grateful customer. Now that’s great customer service.

If you need a suit, tuxedo rentals, etc. stop by and see Eric and the staff over at Men’s Wearhouse. They’re located in the Augusta Exchange shopping center, 263 Robert C. Daniels Jr. Pkwy. or call (706) 736-1794.

This item was posted by Chris Harrison.

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